QMS/MES System Administrator
Position Description
We are committed to hiring top talent into our operations teams to deliver world-class services. We look for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers, team workers and maintain a bright, positive attitude. If you like a fast-paced work environment to learn lifelong skills, we welcome your completed application.
Position Location: 200 Travis Ln, Waukesha, WI 53189 with travel to other ThermTech locations in Waukesha and New Berlin
Position Hours: Primarily 7:00 AM - 3:30 PM Monday - Friday however, this position must ensure that production functions are maintained 24/7, potentially requiring on-call availability.
Position Salary: $70,000 - $100,000
Salaries are based on a number of factors, including the skills and experience of the candidates. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end, it often requires unique circumstances, such as proven expertise.
Company Benefits:
- Health Insurance
- Dental Insurance
- 401(k) - Company matched 50% on the 1st 4%.
- Paid Time Off - Accrued annually with 80 hours for the first year of service
- 8 Paid Holidays
- Basic Life and AD&D Insurance at no cost to employee
- Optional Voluntary Life Insurance
- Short-Term and Long-Term Disability Plans at no cost to the employee
- Health Savings Account (HSA) for employees enrolled in ThermTech's Insurance
- ThermTech provides the opportunity to earn enough HSA funds to offset the deductible of health insurance when employee and spouse (if applicable) have a yearly physical with ThermTech's On-Site Clinic and participate in the Employee Wellness Program.
- Employee assistance program: Confidential 24/7 support and short-term counseling
- Tuition reimbursement / Professional development assistance.
- Other: On-site Clinic services (On-demand Urgent and Primary Care, Virtual Video Visits, Chiropractic Care, and Health Coaching) available to all employees and their family, at no additional costs, even if they are not covered by ThermTech's health insurance.
- Discounted Standard Process supplements.
- Free Uniforms, Safety Equipment, and Employee recognition (PIN) program
For more information, please visit our website: www.thermtech.net
Job Description:
Summary: The QMS/MES System Administrator for Bluestreak will serve as the primary administrator, subject matter expert, and trainer for our Manufacturing Execution System (MES) and Quality Management System (QMS). They will act as a key liaison between business stakeholders and the technical team to ensure the system effectively supports our heat treatment and manufacturing operations. A successful candidate will drive system optimization, troubleshoot issues, manage change requests, and generate reports that inform business decisions.
Job Duties & Responsibilities (Essential Functions):
- System Administration: Take ownership of the Bluestreak MES/QMS platform, including user setup, security, and day-to-day maintenance.
- User Support and Training: Act as the first point of contact for system troubleshooting and support. Develop and provide training materials and sessions for new and existing users to ensure efficient and correct system usage.
- Process Improvement: Analyze current business processes within the heat treatment facility and identify opportunities to leverage Bluestreak for enhanced efficiency and effectiveness.
- Requirements and Change Management: Evaluate business requests for system changes or enhancements. Perform impact analysis on scope, schedule, and cost before providing recommendations.
- Report Development and Data Analysis: Create custom reports and dashboards using Telerik to provide actionable insights into production and quality metrics. Use SQL to query the database for advanced analysis and reporting.
- Collaboration: Work closely with cross-functional teams, including production, quality assurance, and management, to align system functionality with business objectives.
- Independent and Team Work: Manage workload independently while also collaborating effectively with groups on larger projects.
Minimum Requirements:
- Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident, authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either at time of hire or at any later time.
- This position must satisfy ITAR (DSP-5) compliance requirements; therefore, candidates must be a lawful permanent resident [8 U.S.C. 1101(a)(20)] or a protected individual [8 U.S.C. 1324b(a)(3)]. Employment of Foreign Persons(s) [22 CFR 120.63] will be contingent on receiving the DSP-5 license from the US State Department.
- All hires are contingent upon a 9-panel hair follicle drug test & background check.
- May be required to obtain and maintain forklift operation certification
- May be required to work overtime or any shift, including weekends.
Physical & Mental Demands: The following physical and mental demands consist of but are not limited to the following:
- Must be able to work in a standing position for extended periods in a non-climate controlled industrial environment
- Ability to bend, pull, stoop, and reach to perform functions.
- Capable of lifting and carrying at least 25-pound objects throughout shift
- Must be exposed to heat, fumes, noise, humidity, etc.
- Must have the cognitive and mental capacity to perform essential job functions.
- Must demonstrate the ability to read, write, and communicate in the English language.
- Must demonstrate the ability to perform fundamental mathematical skills and concepts (e.g. addition, subtraction, multiplication, division, fractions, decimals, percentages, and the basics of algebra and geometry).
- Visual acuity to read documents, computer screens, files, etc.
- Ability to hear in person and via phone.
Education: High school diploma or equivalent required
Bachelor's degree in Information Systems, Computer Science, or a related field preferred
Experience: Five years of professional experience, with significant time spent in both the heat treatment industry and with the Bluestreak platform preferred.
Hard Skills:
- System Knowledge: Proven experience as a system administrator or power user of an MES or QMS platform, preferably Bluestreak.
- Technical Skills: Working knowledge of SQL for database querying and an understanding of IIS management for web-based system maintenance.
- Reporting Skills: Strong report-writing skills, with direct experience using Telerik reporting tools.
- Analytical Skills: Excellent analytical and problem-solving abilities to troubleshoot system issues, evaluate change requests, and conduct root cause analysis.
- Communication Skills: Strong verbal and written communication skills to effectively train users, document processes, and communicate with stakeholders.
Soft Skills:
- Excellent written & verbal communication skills
- Excellent time management
- Attention to detail
- Organized
- Adaptability
- Self-motivated
- Able to work collaboratively with others
- Willingness to learn & take direction