Quality Control Manager
Position Description
We are committed to hiring top talent into our operations teams to deliver world-class services. We look for self-motivated and goal-oriented people eager to learn our trade and be a part of our growing team. We value individuals who are problem solvers, team workers and maintain a bright, positive attitude. If you like a fast-paced work environment to learn lifelong skills, we welcome your completed application.
Position Location: 1511 Pearl Street, Waukesha, WI 53189
Position Hours: Primarily 6:00 AM - 2:30 PM; however, this position must ensure that quality control and assurance functions are maintained 247, potentially requiring on-call availability or coverage through shift work.
Position Wage: Salary ranges from $70,000 - $100,000.
Salaries are based on a number of factors, including the skills and experience of the candidates. It is common to be hired at the lower to middle end of a salary range and while it is possible to be hired at the higher end, it often requires unique circumstances, such as proven expertise.
Company Benefits:
- Health Insurance
- Dental Insurance
- 401(k) - Company matched 50% on the 1st 4%.
- Paid Time Off - Accrued annually with 80 hours for the first year of service
- 8 Paid Holidays
- Basic Life and AD&D Insurance at no cost to employee
- Optional Voluntary Life Insurance
- Short-Term and Long-Term Disability Plans at no cost to the employee
- Referral program: When a new employee completes onboarding, the referring employee earns $500. When the new employee stays longer than 6 months, the referring employee earns $1,000.
- Health Savings Account (HSA) for employees enrolled in ThermTech's Insurance
o ThermTech provides the opportunity to earn enough HSA funds to offset the deductible of health insurance when employee and spouse (if applicable) have a yearly physical with ThermTech's On-Site Clinic and participate in the Employee Wellness Program.
- Employee assistance program: Confidential 24/7 support and short-term counseling
- Tuition reimbursement / Professional development assistance.
- Other: On-site Clinic services (On-demand Urgent and Primary Care, Virtual Video Visits, Chiropractic Care, and Health Coaching) available to all employees and their family, at no additional costs, even if they are not covered by ThermTech's health insurance.
o Discounted Standard Process supplements.
- Free Uniforms, Safety Equipment, and Employee recognition (PIN) program
For more information, please visit our website: www.thermtech.net
Job Description:
Summary: The quality control manager is responsible for providing the business unit with support to manage periodic testing, non-conformance and concern management, perform management of change and retraining activities, communicate process creation and revisions at shift changes, assist in corrective action/preventative action administration, assist in auditing the business unit, create business unit specific weekly metric slides, and overall support appropriate documentation. The quality control manager makes quality a visible part of production's day-to-day activities and ensures or verifies that the requirements of ThermTech's quality management system are being met. There will be many opportunities for cross-training in quality and production duties where the knowledge will support this position and the option to assist in coverage of these duties where appropriate.
Job Duties & Responsibilities (Essential Functions:
Non-conformance and concern management- Review and update non-conformances and concerns daily
- Propose systemic corrections to repeat issues
- Work directly with unit leadership to assist in non-conformance product
- Referee test suspect product
- Compile and present unit quality control metrics
- Facilitate communication between departments
- Work with quality and production department members to ensure effective communication that facilitates continual improvement
- Provide management of change presentations to shift changes
- Administer management of change for quality system revisions
- Ensure appropriate documentation of Management of Change Activities
- Assist with development of training materials to support quality outcomes
- Assist with retaining of new employees regarding quality practices
- Provide retraining to business unit production personnel regarding quality practices
- Learn tasks/skills specific tot he business unit to be able to assist in training and continual improvement of these specific tasks/skills.
- Assist with writing and launching new processes.
- Take feedback and propose changes to process development of new and existing processes
- Present new or significantly revised processes at shift changes
- Be able to write, implement, and revise work instructions.
- Provide basic trouble shooting for hardness testers
- Provide additional support for quality assurance as required and time permits
- Participation in Weekly Maintenance Meeting
Minimum Requirements:
- Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident, authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either at time of hire or at any later time.
- This position must satisfy ITAR (DSP-5) compliance requirements; therefore, candidates must be a lawful permanent resident [8 U.S.C. 1101(a)(20)] or a protected individual [8 U.S.C. 1324b(a)(3)]. Employment of Foreign Persons(s) [22 CFR 120.63] will be contingent on receiving the DSP-5 license from the US State Department.
- All hires are contingent upon a 9-panel hair follicle drug test & background check.
- May be required to work overtime or any shift, including weekends.
- May be required to obtain and maintain forklift operation certification
- Must be able to work in a standing position for extended periods in a non-climate controlled industrial environment
- Ability to bend, pull, stoop, and reach to perform functions.
- Capable of lifting and carrying at least 25-pound objects throughout shift
- Must be exposed to heat, fumes, noise, humidity, etc.
- Must have the cognitive and mental capacity to perform essential job functions.
- Must demonstrate the ability to read, write, and communicate in the English language.
- Must demonstrate the ability to perform fundamental mathematical skills and concepts (e.g. addition, subtraction, multiplication, division, fractions, decimals, percentages, and the basics of algebra and geometry).
- Visual acuity to read documents, computer screens, files, etc.
- Ability to hear in person and via phone.
Education: High school diploma or equivalent required
Prefer Four year degree in one of the following or similar fields:
- Metallurgical Engineering
- Materials Engineering
- Quality Engineering
- Process Engineering
Experience: 3+ years experience in a quality role desired. Prefer experience with the following:
- Heat treating
- Hardness testing
- Quality system management
- Quality control management
- Continual Improvement
- PPAP creation
Hard Skills:
- Microsoft 365 proficiency
- Basic computer & mobile phone skills
- Safety-focused mindset
- Six sigma certification - Preferred
- Bi-lingual Spanish speaking, reading, and writing skills desired
- Minilab or other statistics software experience - Preferred
- ERP (Bluestreak) software proficiency - Preferred
Soft Skills:
- Safety & customer focused mindset
- Critical & analytical thinker
- Excellent written & verbal communication skills
- Ability to comprehend & interpret technical specifications
- Excellent time management
- Attention to detail
- Organized
- Adaptability
- Self-motivated
- Able to work collaboratively with others
- Servant Leadership