• Examine shipment contents and compare with records, such as manifests, invoices, or purchase orders, to verify in accordance with ThermTech practices.
• Verify and record information to forward to the order entry team in the creation of work orders.
• Contact customers to resolve discrepancies found.
• Place orders on hold, maintaining relevant documentation, and manage the hold area for timely resolution.
• Operate a fork truck to unload customers and to deliver/route materials to the appropriate location.
• Requisition and store shipping materials and supplies to maintain inventory of stock.
• Prepare documents, tags, bills of lading, or shipping orders, to route materials.
• Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
• Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
• Determine shipping methods, routes, or rates for materials to be shipped.
• Maintain work space cleanliness and organization.
• Monitor work waiting for shipment, verify status, report and deficiencies.

Minimum Requirements:

• Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, a non-resident, authorized to work in the U.S. without ThermTech sponsorship). ThermTech does not sponsor visas, either at time of hire or at any later time.
• This position must satisfy ITAR (DSP-5) compliance requirements; therefore, candidates must be a lawful permanent resident [8 U.S.C. 1101(a)(20)] or a protected individual [8 U.S.C. 1324b(a)(3)]. Employment of Foreign Persons(s) [22 CFR 120.63] will be contingent on receiving the DSP-5 license from the US State Department.
• All hires are contingent upon a 9-panel hair follicle drug test & background check.
• May be required to obtain and maintain forklift operation certification
• May be required to work overtime or any shift, including weekends.

Physical & Mental Demands: The following physical and mental demands consist of but are not limited to the following:

• Must be able to work in a standing position for extended periods in a non-climate controlled industrial environment
• Ability to bend, pull, stoop, and reach to perform functions.
• Capable of lifting and carrying at least 25-pound objects throughout shift
• Must be exposed to heat, fumes, noise, humidity, etc.
• Must have the cognitive and mental capacity to perform essential job functions.
• Must demonstrate the ability to read, write, and communicate in the English language.
• Must demonstrate the ability to perform fundamental mathematical skills and concepts (e.g. addition, subtraction, multiplication, division, fractions, decimals, percentages, and the basics of algebra and geometry).
• Visual acuity to read documents, computer screens, files, etc.
• Ability to hear in person and via phone.

Education: High school diploma or equivalent preferred

Experience: Prior receiving or office experience is preferred

Soft Skills:

• Proficient computer skills in Bluestreak (ERP/MRP), Microsoft Word, PowerPoint, and Excel.
• Excellent communication skills both with employees and customers.
• Be a true professional
• The ability to work with honesty and integrity to deliver exceptional quality and top shelf customer service.
• The ability to develop strong partnerships with other team members.
• Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
• Organized
• Self-motivated
• Excellent time management
• Able to work collaboratively with others
• Customer-focused
• Active listener